Emergency Storm Dispatch Policy
Fire and EMS Agencies
This policy is intended to provide operational procedures and guidance during times when severe weather or other similar events causes operational overloads and subsequent potential delays to normal operations.
This policy, when implemented, shall provide individual agencies in the affected area with both the ability and the expectation to operate and respond self sufficiently to emergency calls in their response area. This will be accomplished by providing a formal method for logging and transferring emergency calls from the County Public Safety Center (Central) to the local agency. Calls will be divided into two broad categories – Emergent and Service.
These calls will follow normal dispatch with broadcast on F-1 and digital transmission through the CAD system. Emergent calls will include Structure Fires, Motor Vehicle Accidents with injury and other calls deemed to be of a serious nature and meeting the intent of this description.
These calls will be accumulated at Central and transferred by phone or other mutually agreeable method to the appropriate response agency. The Agency is responsible for dispatch, monitoring of progress and disposition of the incident. All information will be retained at the agency and transferred to Central after the initiating event has passed and normal operations have been restored. Each Agency is responsible to develop its own operational system and assure that agency personnel are trained and able to operate within their coverage area during the declared emergency period.
When a storm event which impacts Central’s ability to continue normal dispatch procedures occurs, the Emergency Storm Dispatch Policy (ESD) shall be implemented as follows:
i. Assuming the role or assigning a contact to communicate directly with Central to receive and record these assignments.
ii. Assigning agency resources to these calls as deemed appropriate and maintaining communications and accountability for these resources.
iii. Identifying an appropriate mobile channel for these assignments and assuring that disruptions of other agencies are kept to a minimum. County Fire and EMS coordinators may, at their discretion, assign or otherwise revise the communication plan during the emergency operations period.